Your External E-Commerce Department!
As your external e-commerce department, we provide the necessary infrastructure and expertise to dynamically develop your online business. Our services in marketplace management, logistics optimization, and branding strategies are aimed at your sustainable growth and success in the digital landscape.
Become a marketplace champion with our broker service
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What is the broker model?
In the dynamic world of online marketplaces, we offer comprehensive support from content creation to campaign optimization and logistics. Our broker service relieves you of challenges such as product placement and demanding logistics, optimizes your marketplace presence, boosts sales, and allows you to focus on your core business.
What advantages do I gain from a broker?
The broker model provides comprehensive care for your online marketplace activities, combining services like logistics and marketing. It differs from specialized agencies and the Amazon Vendor model in that you retain full control over brand, products, and customer relationships.
Proven expertise: Our products, your advantage!
We leverage our practical experience from our own product lines to test strategies and innovations directly in the market. Thus, we offer you proven solutions instead of merely theoretical knowledge, utilizing our extensive market experience to boost your success.
Solution packages tailored to your problem
Customers like you are often faced with the following issues:Problemen konfrontiert:
The ideal Updike solution package for your problem:Lösungspaket für Ihr Problem:
Marktplatz Management
Media
Management
Content
Logistics
New marketplaces
Expansion
Digital Branding & Webshop Solutions
Troubleshooting
OTC
Your problem has not been described?
Write us
Marketplace management
Marketplace management is the core of our services and essential for project success. We combine market knowledge and strategies to ideally position your products and lay the foundation for joint success.
project management
Our project management focuses on direct customer contact. We focus on transparent communication and promote cooperation on equal terms. Through the reliability and flexibility of our team, we ensure that your projects are implemented efficiently and in accordance with your requirements. The central points of our project management:
Transparent and honest communication- Reliability in implementation
- Flexibility to meet customer requirements
- Quick and adaptable action
- Collaboration on equal footing
Strategic marketplace advice
Our marketplace consulting focuses on individual analysis and strategy development. We assess your competitive environment and optimize the visibility of your products in order to position them effectively in the market.
Get insight into your key KPI's at any time
Our advanced customer dashboard provides full visibility and control with real-time insights into your projects, without pre-selection. It enables transparent performance evaluation through direct measurability and aggregates all important data for a comprehensive overview. A crucial tool for efficient collaboration and accurate progress tracking.
Monitoring marketplace fees
We closely monitor marketplace fees to ensure that you are always treated fairly. Our team actively fights against miscalculations and continuously reviews fee structures to ensure your profitability.
Trends, updates and news
We regularly inform manufacturers about the latest features and content trends on online marketplaces. In addition to up-to-date information, we offer tailored recommendations on how to use these innovations effectively. Whether it's implementing new features or adapting to current market trends, our goal is to provide you with comprehensive support and ensure that you can optimally benefit from every innovation.
Content marketing
In content marketing, we combine SEO-optimized texts to highlight your products in search results, with compelling images that create customer interaction. This combination is one of the keys to your digital success.
Gallery images
Impress your customers with meaningful gallery images. Use high-quality photographs to visually underline your products.
Promotional videos
Increase your brand reach with compelling promotional videos. Use visual storytelling to dynamically promote your products.
Packaging design
Optimize your logistics costs with an adapted packaging design for online retail.
SEO
Increase the visibility of your offers on marketplaces with search engine optimized texts.
Brand Story & Shop
Present your brand digitally with Amazon Brand Story & Brand Stores. Present your products and brand story in a personalized shop.
Advanced brand content
Boost sales with Amazon A+ content. Use rich media and detailed descriptions to increase customer loyalty.
A/B testing
Optimize the impact of your images with A/B comparisons. Compare different visual content to perfect your customer experience.
Lifestyle images
Connect your products with emotions through lifestyle images. Use authentic scenes to enrich the brand experience.
Media management
In media management, we use advertising as an accelerator for your visibility, to secure your brand and to expand your market shares.
Marketplace-related advertising strategy
Advertising keyword research
Optimizing campaigns
Evaluations and reporting
Target group definition
Budget planning - and administration
Demand Side Platform (DSP)
Logistics
Logistics is the foundation of online trade, essential for a smooth process. Due to our established structures, we are capable of shipping a multitude of small orders on time.
Amazon FBA
Using “Fulfillment by Amazon” for seamless, efficient and end-customer-friendly logistics and delivery of your products.
Amazon FBM
The use of our own logistics structure for optimised and supplementary logistics and delivery of your products.
Inventory planning
Strategic inventory planning that ensures optimal product availability and minimizes inventory costs.
Returns processing
Quick processing and revaluation of returns. Using and recording customer feedback for continuous optimization.
Pre-FBA service
The transformation of your standardized B2B sales units into marketplace-optimized shipping units.
Repackaging, adding inserts and creating bundles
Optimize your share of the shopping cart field on marketplaces by individualizing your offers.
Troubleshooting
The high level of automation on the part of marketplaces can erroneously lead to errors on product pages and product blockages. Quick and reliable troubleshooting is therefore essential.
Our troubleshooting service package comprises central areas to effectively respond to the challenges of online retail.
End customers
complaint management
Product blockages
Support management
Our approach aims to give you a worry-free online presence by taking care of the complex aspects of troubleshooting.
Expansion
Take advantage of online retail opportunities to expand your products to new countries. Our infrastructure enables you to tap into global markets and fully exploit your growth potential.
Marketplace expansion
Expand your customer base by serving more online marketplaces. Together, we evaluate the potential of your products on other marketplaces so that we can use them efficiently with our existing structure.
To the potential assessment
Digital branding & webshop solutions
Discover digital branding and innovative online shop solutions with us as soon as online trade is of high strategic relevance to you.
Webshop creation & management
E-commerce brand transformation
Our clients' successes
mookrook: Product development on the market instead of laboratory
80%
New product success rate
> 30%
TACOS launch costs
In order to optimize the product range, the focus was on customer feedback and inefficiencies in online retail. The aim was to develop products that are based on customer requirements and at the same time are economically promising, based on various key figures specific to e-commerce. As a result, the offering could be effectively expanded and improved.
PIC: Brand development with an e-commerce first approach
+21%
Shopping cart value
-127k €
Charges per year
-3.5 t
packaging material per year
Originally designed for retail sales, the products were not optimally designed for online retail, which led to an inefficient cost structure. To address this, a new product line optimized for e-commerce was developed, including redesigned color and graphics, customized packaging, and a redefined range of services. This significantly improved online presence and cost structure.
Aeroxon: From retail market leader to online bestseller
4 out of 6
Bestsellers in niches
97%
Visibility of all products (Amazon page 1.)
4
Brand management on marketplaces
Aeroxon met trade challenges in online trade caused by small retailers with price dumping and outdated marketing methods. The cooperation was aimed at regaining brand control and updating the brand image. Aeroxon strengthened its brand presence and customer perception through adjusted offer structures and extensive advertising management.
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Our pillars for a trusting partnership
Trust is at the core of our approach. We rely on essential pillars to ensure a strong and effective partnership. These fundamental principles are the key to a successful and focused collaboration in the digital world.
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Partnership on equal footing
We maintain a collaboration in which every vote counts and joint successes are celebrated.
Transparent collaboration
We maintain open and continuous communication with you to provide clarity and proactively address challenges.
Tailored goal definitions
Discover solutions that are specifically tailored to your business goals.
Reliable focus on results
Our focus is on measurable success and consistent quality to strengthen and justify your trust with every project.
Discover your options
Book an appointment now!
